The Epson lady asked me to fire up the scanner, go to Configuration, and reset all values to the default. (They answered promptly after a few keypad selections on the phone. I contacted Epson again and they told me to call them for help. That didn't help at all since they had not understood my problem or perhaps just sent me their canned response. They sent me an Email showing how to remove/install the document mat. Neverthless, perhaps it will help others. Well.I think I have some kind of resolution, albeit not perfect. So you think its a bug in the driver, then? In my case happens only scanning 135 films, though. I'm not convinced the problem is related to my download, but I wonder if anyone else has experienced a similar issue? However, on each of the 4 rolls of film I subsequently scanned, at least once in the process the scanner stopped and I got a pop up message telling me to close the lid or remove the document mat.
Scanner Driver and EPSON Scan Utility v3.7.4.1ĭescription: This file contains the Epson Perfection V500 Series EPSON Scan Utility and Universal Binary Scanner Driver (TWAIN) v3.7.4.1.ĭouble-clicking this file creates a disk image on your desktop.ĭouble-click the installer icon to begin the installation.Ĭompatible Systems: Mac OS X (v10.9.x), Mac OS X (v10.8.x), Mac OS X (v10.7.x), Mac OS X (v10.6.x), Mac OS X (v10.5.8) Now you can download the updated driver for MacOS x 10.9.